GO ACCESS Paratransit

side view of paratransit vehicle in front of blue wall saying building a better community

Public Transit for Seniors & People with Disabilities

GO ACCESS is origin-to-destination public transit for people with disabilities that prevent them from using fixed-route bus (ADA Certification) as well as seniors aged 65 and older. If you do not meet these eligibility criteria but have a health care related transportation need, try GCTD's Zones service. 

GO ACCESS serves the cities of Ojai, Oxnard, Port Hueneme, Ventura and unincorporated areas of Ventura County between these cities.  Please note that GO ACCESS is a mini-bus transportation service. When planning your trip, remember that you will often share the ride with others. The driver will usually pick up and drop off other people on the way to your destination so your travel time will be longer than it would be by private automobile or taxi.

ADA CERTIFICATION INFORMATION

How to Ride GO ACCESS

Hours of Operation

Monday – Friday
4:45 AM  – 7:00 PM

Saturday – Sunday
5:15 AM –  7:00 PM

Daily:

Late Night Safe Rides: 7:00 PM – Midnight ($4.00/ride if ADA certified or senior)

Reservations & Questions

805-485-2319
TDD 711 (CA Relay Service)
Call daily between 8AM – 5PM

Questions/Comments:
GCTD Customer Service Email

GO ACCESS Fares

Cash Fare One Way – $4.00 (ADA certified or a Senior 65+)
Electronic Fares – Electronic fares can be loaded on a passenger’s account by way of loaded value.  A maximum of $100 may be maintained at any one time.  Fares will only be deducted after you board the bus. Payments can be made in person at the Customer Service Center (Mon – Fri, 8am – 6pm), or over the phone with a credit card by calling 805-487-4222.
Senior Nutrition Site – Free / Donation suggested

GO ACCESS E-Fare Order Form
  1. Eligibility

    GO ACCESS is available to individuals who are ADA-certified as having a disability that prevents them from using fixed route services some or all the time. If you have questions about eligibility, please call our customer service at 805-487-4222. If you would like an application, please use this link. Service is also available to seniors, 65 years of age and older. No paperwork is required.

  2. Eligible Destinations

    Eligible riders can use GO ACCESS for any trip purpose to any destination within the GCTD Service Area. To be eligible to ride GO ACCESS you must be of age 65 or older or have a disability with ADA Certification.

  3. Pickup & Dropoff

    Riders are picked up/dropped off at their home or point of origin, usually at the curb.

  4. Reservations

    Riders reserve trips one day in advance.  Same-day trips may be provided based on availability.

  5. Mobility Devices

    All vehicles are lift equipped to help passengers board.

  6. Personal Care Assistants (PCA)

    PCA’s ride at no charge with ADA certified passengers. Guests are also welcome and pay the regular $4.00 fare for one way trips.

  7. Role of the Driver

    The service is not designed to provide highly personalized service such as escorting passengers who cannot be left unattended, operating a customer’s electric mobility device or accompanying riders inside of buildings. Bus Operators do not provide personal assistance to passengers beyond the safe boarding and alighting of the vehicles.

  8. Visitors

    Please call our Reservation line at 805-485-2319 or email us for more information.