$4 Origin to Destination Shared Rides
Monday-Friday 7AM-7PM
GO Now is GCTD's on-demand rideshare service available to anyone over the age of 14 who requires transportation within the South Oxnard GO Now service zone. The service is short local trips and uses small vehicles. The service is intended to provide passengers an affordable, safe and convenient option that allows you to travel for quick trips around the South Oxnard neighborhood (GO Now service zone). Connections may be made to fixed routes, commuter buses, or rail services at the Oxnard Transit and Center Point Transfer Centers.
The service uses an electric vehicle and GCTD's existing fleet of paratransit vehicles, some updated with racks to accommodate bicycles. The entire GO Now fleet was also updated with LED dashboard lights to help passengers identify an approaching GO Now vehicle to pick up a customer.
Wearing masks on board is optional.
How To Ride:
Reserve daily during service hours (7AM to 7PM) up to 6:30PM
Download the free GO Flexride app for iOS or Android to book your ride! Pay at pick-up with Token Transit or with exact fare in cash.
GO Now On Demand Shared Rides - Frequently Asked Questions
What is GO Now?
GO Now is a pilot ride-share project designed to operate similarly to Uber/Lyft within the South Oxnard community.
GO NOW is a pilot shared service funded in part by the California Clean Energy grants. A significant goal of this initiative is to provide the South Oxnard community with a convenient and eco-friendly mode of transportation, thereby reducing reliance on cars. This is especially crucial given the area's history of pollution caused by manufacturing and processing operations, making it imperative to work towards improving air quality.
Where is Go Now Service available?
GO Now is available as a neighborhood rid-share/carpool service that allows you to travel anywhere within the South Oxnard zone. Connections may be made to fixed routes, commuter buses, or rail service at the Oxnard Transit and Center Point Transfer Centers.
What are the the service hours for GO Now?
Service operates Monday through Friday 7 AM to 7 PM.
How long are typical wait times?
Wait times may vary, especially during high-demand periods. Wait times can be as little as a few minutes to as long as 30 minutes.
How much does it cost to ride GO Now?
All riders pay the $4.00 dollar fare.
Please note: Effective July, 7, 2024 GCTD will be adjusting fare prices for all services including GO Now. You can find more information about the change here.
How do I pay for my GO Now ride?
To make boarding faster, you can purchase your fare in advance by downloading the Token Transit app (App Store or Google Play). Or pay with cash (exact change) when you board (operators do not carry change).
Please keep in mind that prepaid trips are non-refundable. Always confirm your trip details before purchasing your GO NOW ride.
PLEASE NOTE: Canceling a trip after purchasing a fare via Token Transit will not result in a refund.
Can I track my GO Now van in real-time?
Customers can monitor at any time where the vehicle is on the route by checking the smartphone app. Riders can also opt-in to receive alerts when the vehicle is approaching. Riders must be outside and on the curb ready to board the vehicle. If other passengers are on board, you may or may not be dropped off immediately after boarding. The closest pickup or drop-off assigned to the vehicle will occur next. The vehicle operator is provided with geocoded pick-up location instructions electronically by the scheduling software.
NOTE: The operator does not decide whom to pick up or drop off next, this is determined by the algorithm to best maximize efficiency and therefore the shortest route.
How do I reserve a trip?
You can download the GO Flexride app on the Google Play store for Android and the App Store for iOS.
Can I make a reservation a day ahead?
No; please make your reservation once you are ready to ride. Response times average 15 minutes or less!
How can I book a ride if I don't have a smartphone?
GCTD also accepts trip bookings by phone at (805) 485-2319 during service hours.
How old do you have to be to ride alone on GO Now?
You must be 14 years old to ride alone using the GO Now service.
Is GO Now safe?
All drivers have undergone background checks, random drug testing and wear identifiable uniforms. All our vehicles are equipped with onboard surveillance cameras.
Where does GO Now pickup when reserving a trip?
GO Now will pick up at the nearest corner or Virtual Stop. The APP will identify the nearest corner/stop for you.
How long should I expect to wait before GO Now arrives to take me to my destination?
Wait times may vary, especially during high-demand periods. Wait times can be as little as a few minutes to as long as 30 minutes.
Customers at any time can monitor where the vehicle is on the route by checking the smartphone app. Riders can also opt-in to receive alerts when the vehicle is approaching. Riders must be outside and on the curb ready to board the vehicle.
How long do I have before the vehicle leaves if I am not at the pickup address/location?
Riders must be outside and on the curb ready to board the vehicle. Customers can monitor at any time where the vehicle is on the route by checking the smartphone app. Riders can also opt-in to receive alerts when the vehicle is approaching. The shuttle driver will not wait if the rider is not outside at the location to be picked up.
Are there transfers available using this service?
No. Transfers to other services are not available.
Can I transport my bike?
Yes! When reserving a trip, you will need to indicate you are traveling with a bike by leaving a note for the driver.
I am disabled and need a ride, will I be able to use the GO Now vehicle?
Yes. All GO Now vehicles are ADA accessible.
If I lose an item while I am riding GO Now, who do I call?
Please call customer service staff at (805) 485-2319, they will be able to assist you.
What if I have comments or concerns about the GO Now service?
GCTD welcomes comments from our passengers. You can share any comments and concerns or ask questions you may have by calling our Customer Service Center at (805) 487-4222.
What if I can't book a trip on my GO Flexride app?
Please contact the GCTD Customer Service Center right away if you experience any issues with the GO Flexride app at: (805) 487-4222.
Frequently Asked Questions in SPANISH, available here. You can also click on the green "Translate" tab located at the top right corner of this page to choose your language of choice and the page will be translated automatically.